The role
Location: Køge
Webdock is looking for a hands-on Revenue Operations & Lifecycle Manager to own the engine room behind our commercial business.
You'll ensure our systems and data connect properly, that we can measure the entire customer journey, and that we quickly spot where we're losing customers, revenue, or growth potential.
Your responsibilities
- Own and develop our CRM setup with HubSpot as the central system
- Build a unified and accurate picture of our customers and their lifecycle
- Ensure data quality - we need to be able to trust the numbers
- Integrate data between HubSpot, Stripe, our backend, website, and other systems
- Work hands-on with APIs, tracking, and integrations
- Build dashboards and reporting in e.g. Looker Studio, HubSpot, or similar
- Monitor key lifecycle KPIs such as churn, retention, ARPU/LTV, and expansion
- Proactively identify where the business is leaking or underperforming
- Build automated lifecycle flows for onboarding, activation, retention, churn prevention, and winback
We're looking for someone who
- Has strong experience with RevOps, and experience with CRM and Customer Lifecycle
- Has documented experience with HubSpot or similar
- Is technically strong - understands and can work with APIs, webhooks, data models, and system integrations
- Understands tracking, funnels, and attribution
- Can work with BI/dashboarding tools like Looker Studio or similar
- Has experience from SaaS/subscription businesses and understands unit economics and metrics like churn, retention, cohorts, LTV, etc.
- Thrives on executing independently
- Enjoys building and implementing rather than just defining processes
- Can communicate professionally in both Danish and English
What really excites us
Strong RevOps experience is the foundation. What stands out to us further is a candidate who doesn't just use HubSpot, dashboards, and workflows, but actively uses tools like Claude, AI agents, MCP connections, and/or APIs to build their own solutions and multiply their own output, whatever CRM or systems they're working in.
Strong signals for us are candidates who've built things like:
- Agents or AI-driven workflows
- MCP integrations between commercial systems
- Automated enrichment, scoring, or analysis based on that kind of data
- Internal bots - for example for data QA, or for sales/CS teams
- Churn/retention analysis workflows
You don't need to be a developer, but you do need the mindset: if something is manual, repetitive, and data-driven, you can probably build an agent or automation for it.
About Webdock
Webdock is a Danish cloud hosting company founded in 2019 by infrastructure nerds who got tired of clunky control panels and hidden fees. We now run our own datacenter in Nørre Aaby, Denmark, giving us full control of the stack: 100% Danish, EU jurisdiction, and powered by renewable energy. We're a 19-person team with 99.9% uptime. We're currently pushing further into AI, from an AI assistant in our dashboard to a new Model-as-a-Service, all built on our own European infrastructure.
