Commercial Training & Engagement Specialist

About the role

Do you want to be part of one of the world's most iconic high-end lighting brands and contribute to the continued development of our global wholesale business?
‍
To strengthen our wholesale partnerships and retail experience, we are looking for a Commercial Training & Engagement Specialist who can turn product knowledge, design heritage and lighting expertise into inspiring learning experiences that drive commercial success.
‍
In this role, you will take ownership of training and engaging our wholesale partners and internal teams across markets. You will develop and deliver exceptional training initiatives, ensuring that our partners have the knowledge, confidence and commercial capabilities to represent, advise and sell Louis Poulsen products.
‍
Beyond delivering training, you will play an important role in shaping how we engage and develop our partners in the future.
‍
You will join a smaller team and work closely with colleagues across the organisation.

Key responsibilities

Train and inspire our partners
  • Plan and deliver engaging digital and in-person training for wholesale partners and internal retail teams, ensuring strong and consistent product and brand knowledge.
  • Adapt training to different audiences, markets and levels of product knowledge.
Build product, design and lighting knowledge
  • Develop engaging training materials covering our product portfolio, new collections, product launches, design heritage and lighting principles.
  • Translate complex product and technical knowledge into accessible and inspiring content.
Turn knowledge into commercial capability
  • Equip partners with the knowledge and confidence to advise customers, communicate product value and drive sales.
  • Ensure training is closely connected to the commercial realities and needs of our wholesale partners.
Develop new and engaging learning formats
  • Explore and develop innovative ways to educate, engage and activate our wholesale partners, including digital learning, gamification, challenges and incentive-based formats.
  • Take ideas from concept to testing and implementation, continuously challenging and improving existing approaches.
Connect training with commercial priorities
  • Work closely with Sales, Product Management, Marketing, Trade Marketing, Retail and Digital to ensure training supports key product launches and business priorities.
Measure, maintain and improve
  • Monitor training reach, participation, engagement and feedback, using insights to continuously improve learning content and formats.

What we are looking for

We are looking for a hands-on and entrepreneurial specialist who combines strong communication skills with a commercial mindset and a genuine interest in products, design and lighting.
‍
You are comfortable taking ownership, creating structure and making things happen – even when the framework and answers are not fully defined. Rather than simply maintaining existing training programmes, you are motivated by identifying opportunities, challenging conventional approaches and turning ideas into tangible initiatives.
Ideally, you bring:
  • Experience within Learning & Development, Commercial Training, Partner Enablement, Retail Training or a similar field.
  • A strong commercial understanding and the ability to connect learning initiatives with sales performance and business growth.
  • Experience developing and facilitating engaging training sessions, both digitally and in person.
  • Strong communication and presentation skills, with the ability to make complex information simple, relevant and inspiring.
  • An entrepreneurial mindset and the ability to take initiatives from concept to implementation.
  • An interest in digital learning platforms, gamification and engagement-driven learning formats. Experience with gamification or online incentive models is a strong advantage.
  • An interest in design, architecture, lighting or premium consumer products.
Fluency in English is essential. Danish is an advantage but not a requirement.

What we offer

At Louis Poulsen, you will become part of an internationally recognised design brand with a strong heritage and a clear ambition for the future.
‍
You will have the opportunity to shape and develop an important area of our wholesale business, working closely with a smaller team and a broad range of commercial and creative stakeholders.
‍
This is an opportunity to take ownership, bring new ideas to the table and make a tangible difference in how we educate, engage and develop our partners across markets.

ContaCt

Mathias Kokfelt - Research Manager hos Hird Consulting.

Mathias Kokfelt

Business Development Manager
Ikon for at sende mail direkte til medarbejder.
mathias@hirdconsulting.dk
LinkedIn logo.